Helping our partners adapt to business in a COVID world

30 September 2021

Ongoing lockdowns, uncertainty and an increasingly fast-paced property market have been just a few of the hallmarks of COVID-19’s impact on the Australian property industry. These factors have created new challenges for property professionals and our clients alike.

How do we get the best results for our clients when a few hours can make or break a deal? How do we get their documents issued and signed when they can’t leave the home? How do we ensure they have access to the right advice when we can’t meet face-to-face? And just as importantly how do we as property professionals grow our businesses and expand our referral networks when many of our more traditional avenues are off the table?

Rising to these challenges has really emphasised the need for fast, secure and reliable digital tools. Electronic signing, settlement and service delivery are now no longer just convenient future proof practices for you and your business but essential tools to carry out and grow your business day to day.

At Lawlab we’re positioned on the frontier of digital service delivery. We’ve been innovating and developing our industry leading digital legal service delivery processes since 2014. Our unique online platform Rundl allows clients to securely sign documents, track their transaction and communicate with their team of property and finance professionals all from the comfort of home. Using Rundl, agents, brokers and lawyers can collaborate - problem solving for our clients and expanding our referral networks in the process.

Digital Documents and Electronic Signing

Digital document singing is a critical tool in facilitating fast, binding and COVID safe exchange of contracts.

Have a client who is selling an investment property in Sydney but lives in Melbourne? No problem. We can prepare contracts for any jurisdiction and issue them quickly and for electronic signing and exchange.

Using digital tools enables lawlab to provide clients with high quality legal documents, prepared by lawyers, wherever they are and whenever they’re ready, no matter the circumstances.

Remote Mortgage Advice and Witnessing

Getting your clients the quality independent legal advice that is sometimes required for mortgage, guarantor and other financial documents in the middle of lockdown can be a difficult. Traditionally much of this advice has been required to be given face to face and this can present a real threat to transactions settling on time!

With our digital service delivery tools we can facilitate discussion, document review and video conferencing with clients to provide the necessary advice for mortgage and guarantor documents and organise remote witnessing in accordance with new COVID laws enabling this. Using these tools, we can keep the transaction on track!

Online Quoting and Referrals

Want to refer a client? Our easy online quoting and ordering tools will save you valuable time so you can focus on running your business.

You can sign up to our partner program here: lawlab.com.au/partners/registration

As a partner you will receive a unique link you can share with your clients that directs them to our website quote tool and service order page and we’ll know they’ve been referred by you.

Alternatively, you can control the referral by completing an online service order form in Rundl and on receipt we’ll contact your client to take instructions.

Referring clients to us using these methods saves us all time and enables you to track your referrals easily. As a result you are entitled to a referral fee on successful completion of the transaction.

Once we have instructions, we’ll bring you and your team into our online communication and document exchange platform Rundl so there’s no disruption in the continuity of service for your client.

Whether you’re an agent, broker or developer, lawlab’s fully digital integrated conveyancing service can help you grow your business into the future.

Disclaimer This information is general in nature only and does not constitute legal advice. Lawlab accepts no liability for the content of this information. You should obtain legal advice specific to your individual circumstances. Lawlab’s liability is limited by a scheme approved under Professional Standards Legislation.
Jack Davis
Jack Davis
Legal Advisor

With degrees in both Communications and Law Jack has a keen professional interest in property law and conveyancing. Diligent and attentive, Jack cares strongly about developing his client relationships and ensuring that his clients receive quality legal advice and have the best experience possible.

Lawlab works with thousands of property buyers and sellers every year

We use this experience to make the conveyancing process easier for you.

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Have any questions?

For more information please call us on 1800 529 522 or send us your enquiry.

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